Help & Advice

You can find in this section technical support guides and information to help you get the best out of your pool or spa. Read our Help & Advice here


Troubleshooting problems in swimming pools and spas. Read our FAQs here

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Delivery is FREE for all orders over the value of £75.00 and £10.99 for orders under this value to mainland UK. Read more about our delivery policy here

Pool Size Calculator

Knowing your pool's volume is vital when making adjustments as all calculations and dose rates are based on it.

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Help & Advice

Support for Swimming Pools and Spas

You can find in this section technical support guides and information to help you get the best out of your pool or spa.

Free Swimming Pool and Spa Technical Support Guides:

How to Open Up Your Swimming Pool for the New Season

Beginners guide to Swimming Pool maintenance

Troubleshooting problems in Swimming Pools and Spas

A guide to Water Balance

Acceptable chemical levels for Swimming Pools and Spas

Ongoing Swimming Pool maintenance

Swimming Pool volume calculation

All products are supplied with full dosing instructions on the label.
Starter Kits are supplied with instructions for use.
In nearly all cases you will likely be more than able to use this information to
correctly treat your water.

Remember − Never mix chemicals.

Help us to help you!

We are looking to make this website as useful and fun as possible so if you have any common problems that you encounter or any advice about how we could help you better then let us know. Maybe you have some funny pool related pictures you want to share or maybe you have some top tips.

Don't be shy. If you send us something and we can share it on the website then we will. We will even credit you, unless of course you don't want us to. The more you tell us, the more we can add things so other people can benefit.

To get in touch visit our contact us page. Of course, we can't reply in detail to everything otherwise we wouldn't have any time to manufacture and ship your chemicals to you but we will read and everything and anything useful interesting or fun we will include somewhere on the site. So go on, give it a go.

Pool and Spa Troubleshooting

Visit our free technical support guide page. A handy reference for managing any problems you find with your swimming pool or spa.

Visit the FAQ's page